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Employing the recent Social-mediated Crisis Communication Model, which serves as a framework for crisis and issues management in a rapidly evolving media landscape, Social Media and Crisis Communication will provide a unique and timely contribution to the field of crisis communication by addressing how social media are influencing the practice of crisis communication. The book will cover the current and emerging interplay of social media and crisis communication, recent theories and frameworks, overviews of dominant research streams, future directions, and applications in specific crisis areas. Both the theoretical and the practical will be discussed, providing a volume that will appeal to both academic-minded readers as well as professionals at the managerial, decision-making level. The total audience includes public relations and corporate communication scholars, graduate students studying social media and crisis communication, researchers, crisis managers working in communication departments, and business leaders who make strategic business communication planning. No other volume yet has provided the sort of overarching synthesis of information regarding the field of crisis communication and social media that this book contains.
  • Lucinda L. Austin Autor:
  • 1138812005 Isbn 10:
  • 978-1138812000 Isbn 13:
  • Capa dura Páginas de capa mole:
  • Routledge Publisher:
  • 503 g Peso:
  • 503 g Peso:
  • Inglês Idioma Social Media and Crisis Communication:

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